Buying the Trade Profit Audit? Your purchase is also governed by the Trade Profit Audit Purchase Agreement, which sets out the guarantee, the attendance policy, the one-reschedule rule, the seven-day completion window, and the no-show forfeiture. It is incorporated into these Terms and controls for that purchase.
These Terms of Service ("Terms") are a binding agreement between you and TradeOps Automation ("TradeOps," "we," "us," "our"). By accessing this site, submitting a form, joining the free community, purchasing the Trade Profit Audit, or using any of our products or services, you agree to these Terms. If you do not agree, do not use the site or purchase anything.
1. What we sell
- Free tools and community. The Revenue Leak Calculator and the free community are provided at no charge, "as is," with no warranty of any kind.
- Trade Profit Audit ($497). A paid engagement consisting of an intake questionnaire, a live review session of the length stated at checkout, and a written plan. Scope is defined at checkout and in your order confirmation.
- Coaching, programs, and software. Any additional coaching, program, or software subscription is governed by these Terms plus any specific agreement or order form you accept for that product, which controls in the event of a conflict.
2. Guarantees
Any guarantee we offer is valid only if it is stated in writing in the agreement or order form you accept at the time of purchase. Statements made in advertising, on landing pages, in chat, over SMS or email, on a sales call, or in any live session do not create, expand, or modify a guarantee.
The guarantee applies only to a conducted audit as defined in Section 5. If you do not attend, do not supply the requested intake information, exceed one reschedule, fall outside the seven-day completion window, or no-show without notice, the guarantee does not apply and your payment is forfeited. Guarantee claims must be submitted in the manner, within the deadline, and with the documentation specified in that written agreement. If those conditions are not met, no refund or credit is owed. See our Earnings Disclaimer.
3. No guaranteed results
We do not guarantee any level of revenue, profit, savings, lead volume, or business outcome. All figures shown are illustrative. Your results depend on factors we do not control. See the Earnings Disclaimer, which is incorporated into these Terms.
4. Payment, refunds, and chargebacks
Prices are in U.S. dollars and are charged at the time of purchase through our payment processor. Except where a written guarantee or a non-waivable consumer-protection law applies, all sales are final and payments are non-refundable. Subscription products renew automatically at the stated interval until cancelled; you may cancel at any time effective at the end of the then-current billing period, and cancellation does not retroactively refund amounts already charged. You agree not to initiate a chargeback without first contacting us at Kyle@tradeopsautomation.com and allowing a reasonable opportunity to resolve the issue.
5. Scheduling, rescheduling, no-shows, and forfeiture
The Trade Profit Audit is delivered as a live scheduled session. The following conditions apply to every purchase:
- Conducted audits only. The audit is "conducted" only if you attend the full scheduled session and provide the intake information we request in advance. An audit that is not conducted is not eligible for the guarantee.
- One reschedule. You may reschedule your session one time. The rescheduled session must take place within seven (7) days of your originally booked slot. Reschedule requests must be submitted through the link in your confirmation, or by replying to your confirmation email or text, before the session start time.
- No-shows forfeit payment. If you do not attend your scheduled session and did not notify us before the start time, your payment is forfeited in full. No refunds are issued for no-shows, and the guarantee does not apply.
- Expiry. If the audit is not conducted within seven (7) days of your original slot, or you exhaust your single reschedule, your purchase expires and the fee is non-refundable.
- Late arrival. Arriving materially late may mean the session cannot be completed. An incomplete session is not a conducted audit.
Emergencies happen. If something genuinely unavoidable comes up, contact us before your session start time and we will work with you in good faith. That accommodation is discretionary and is not a right under these Terms.
6. Your responsibilities
You are solely responsible for the accuracy of the financial and operational information you give us, for your own business, pricing, employment, tax, and legal decisions, and for compliance with all laws applicable to your business. You represent that you are at least 18 years old and, where you purchase on behalf of a business, that you are authorized to bind that business.
7. Not professional advice
We are not accountants, attorneys, fiduciaries, or licensed financial advisors, and nothing we provide is accounting, legal, tax, investment, or employment advice.
8. Intellectual property
All content, frameworks, calculators, templates, recordings, and materials we provide are our property or licensed to us, and are provided to you under a limited, revocable, non-exclusive, non-transferable license for your own internal business use only. You may not resell, republish, share credentials for, sublicense, record without consent, or create derivative works from our materials. Violation terminates your license immediately without refund.
9. Communications consent
By submitting a form or providing your phone number, you consent to receive emails, calls, and text messages from us and our agents, including via automated technology, at the number and email you provide, regarding your inquiry and related offers. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of texts and HELP for help. See our Privacy Policy.
10. Disclaimer of warranties
THE SITE, TOOLS, CONTENT, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the site will be uninterrupted or error-free, or that calculator output is accurate.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SITE OR OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the greatest extent permitted.
12. Indemnification
You agree to indemnify and hold harmless TradeOps Automation, its owners, officers, contractors, and coaches from any claim, loss, or expense (including reasonable attorneys' fees) arising out of your use of the site or services, your business decisions, or your breach of these Terms.
13. Not affiliated with Facebook / Meta
This site is not part of, affiliated with, sponsored by, or endorsed by Facebook, Instagram, or Meta Platforms, Inc., nor by Google, YouTube, or TikTok. FACEBOOK, INSTAGRAM, and META are trademarks of Meta Platforms, Inc.
14. Termination
We may suspend or terminate your access to any product, program, or community at any time for conduct that is abusive, disruptive, unlawful, or in breach of these Terms, without refund.
15. Governing law, good-faith resolution, and binding arbitration
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute, claim, or controversy arising out of or relating to these Terms or to any product or service we provide shall first be addressed through good-faith negotiation: the parties agree to notify each other in writing describing the dispute and to attempt in good faith to resolve it for at least thirty (30) days before commencing any formal proceeding. If the dispute is not resolved in that period, it shall be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, with the seat and any in-person hearing in Hillsborough County, Florida, before a single arbitrator, and judgment on the award may be entered in any court of competent jurisdiction. You and TradeOps Automation each waive any right to a jury trial and to participate in a class, collective, or representative action; claims may be brought only in an individual capacity. Either party may bring an individual claim in small-claims court instead of arbitration if it qualifies, and either party may seek injunctive relief in court to protect intellectual property or confidential information. If any part of this arbitration provision is held unenforceable, the remainder survives, except that if the class-action waiver is held unenforceable, this entire arbitration provision is void.
16. Changes
We may update these Terms. The version posted at the time of your purchase governs that purchase. Continued use of the site after changes constitutes acceptance.
17. Contact
TradeOps Automation · Tampa, Florida · Kyle@tradeopsautomation.com