This Purchase Agreement (“Agreement”) is between you (“Client”) and TradeOps Automation (“we,” “us”). By completing checkout for the Trade Profit Audit, you accept this Agreement. It incorporates our Terms of Service, Privacy Policy, and Earnings Disclaimer. Where this Agreement and any marketing material conflict, this Agreement controls.
1. What you are buying
A one-time engagement consisting of: a pre-call intake questionnaire; approximately 30 minutes of preparation in which we benchmark your reported figures against comparable trades businesses; one live 75-minute session conducted by video conference; and a written report plus session recording delivered within approximately 24 hours of the session. Fee: $497 USD, charged in full at checkout.
2. Definition of a Conducted Audit
An audit is “Conducted” only if all of the following are true:
- You submit the intake questionnaire with responses to every required field before the session begins;
- You attend the scheduled session and remain present for its full duration;
- You are able to reference your financial figures during the session; and
- You respond to our questions in good faith so the six-system review can be completed.
A session that is not Conducted is not eligible for the guarantee in Section 4.
3. Scheduling, rescheduling, no-shows, and forfeiture
- One reschedule. You may reschedule once. Requests must be submitted through the link in your confirmation, or by replying to your confirmation email or text, before the session start time.
- Seven-day window. The audit must be Conducted within seven (7) days of your originally booked slot.
- No-show. If you do not attend and did not notify us before the start time, the entire fee is forfeited, no refund is issued, and the guarantee does not apply.
- Expiry. If the audit is not Conducted within the seven-day window, or you exhaust your single reschedule, the purchase expires and the fee is non-refundable.
- Late arrival. Arriving materially late may make completion impossible. An incomplete session is not a Conducted Audit.
- Good faith. If a genuinely unavoidable emergency prevents attendance, contact us before the start time and we will work with you in good faith. Any accommodation is discretionary and is not a right under this Agreement.
4. The guarantee
If we complete a Conducted Audit and do not document at least $100,000 in annualized profit leaks in your business, itemized with the calculation shown, you may claim a full refund of the $497 fee and you keep the written plan.
Conditions:
- The guarantee applies only to a Conducted Audit as defined in Section 2.
- Figures used are those you supply. We do not audit or verify your books, and the guarantee is void if the information you provide is materially inaccurate or incomplete.
- Claim window: submit your claim in writing to Kyle@tradeopsautomation.com within seven (7) days of delivery of your written report, identifying the documented findings you dispute.
- We will respond within ten (10) business days. Approved refunds are issued to the original payment method within ten (10) business days of approval.
- “Annualized profit leaks” means the sum of identified recoverable margin, recoverable revenue, and avoidable cost projected over twelve months, based on your reported figures.
This section is the entire and only guarantee we offer. No statement in any advertisement, landing page, video, email, text message, chat, social post, or sales conversation creates, expands, or modifies any guarantee. If it is not written in this Agreement, it is not a guarantee.
5. No guaranteed results
We do not guarantee that you will earn, recover, or save any amount of money. Identifying a leak is not recovering it; recovery depends on your implementation, market, staffing, pricing, and factors outside our control. Results are not typical and are not guaranteed. See our Earnings Disclaimer.
6. Not professional advice
We are not accountants, attorneys, fiduciaries, or licensed financial advisors. Nothing delivered under this Agreement is accounting, tax, legal, investment, or employment advice. Consult a licensed professional before acting.
7. Refunds and chargebacks
Except as provided in Section 4 or as required by non-waivable law, the fee is non-refundable. You agree to contact us at Kyle@tradeopsautomation.com and allow a reasonable opportunity to resolve any dispute before initiating a chargeback.
8. Confidentiality
We treat your financial information as confidential and will not disclose it to third parties except to our service providers under confidentiality obligations, or as required by law. If we wish to reference you or your results publicly, we will obtain your written permission first and will anonymize on request.
9. Intellectual property
Frameworks, benchmarks, templates, recordings, and materials we provide remain our property, licensed to you for your own internal business use only. You may not resell, republish, share, or create derivative works from them.
10. Recording and communications
Sessions are recorded so we can produce your written report and give you the session recording. By attending, you consent to being recorded for that purpose. Recordings are used to deliver your audit, not for advertising.
You consent to receive emails, calls, and text messages (including via automated technology) about your audit. Consent is not a condition of purchase. Reply STOP to opt out of texts.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR BUSINESS INTERRUPTION. OUR TOTAL AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED $497.
12. Governing law, good-faith resolution, and binding arbitration
This Agreement is governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute shall first be addressed through good-faith negotiation: each party will notify the other in writing describing the dispute and attempt in good faith to resolve it for at least thirty (30) days before commencing any formal proceeding. If unresolved, the dispute shall be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, seated in Hillsborough County, Florida. Both parties waive any right to a jury trial and to participate in a class, collective, or representative action. Either party may instead bring a qualifying individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or confidential information. If the class-action waiver is held unenforceable, this entire arbitration provision is void.
13. Not affiliated with Facebook or Meta
This offer is not part of, affiliated with, sponsored by, or endorsed by Facebook, Instagram, or Meta Platforms, Inc., nor by Google, YouTube, or TikTok. FACEBOOK, INSTAGRAM, and META are trademarks of Meta Platforms, Inc.
14. Entire agreement
This Agreement, together with the Terms of Service, Privacy Policy, and Earnings Disclaimer, is the entire agreement between the parties regarding the Trade Profit Audit and supersedes all prior or contemporaneous statements, written or oral. If any provision is held unenforceable, the remainder stays in effect.
15. Contact
TradeOps Automation · Tampa, Florida · Kyle@tradeopsautomation.com